RETURN POLICY

24 HOUR GUARANTEE ON FISH EXCLUDING SHARKS AND RAYS ALL RETURNED FISH MUST BE ACCOMPANIED WITH A SEPARATE WATER SAMPLE, DECEASED, AND RECEIPT.  IF WATER IS WITHIN THE FOLLOWING PARAMETERS; SALINITY 1.017-1.024, PH 8.2-8.4, NITRATE < 60 PPM, NITRITE 0, AND AMMONIA 0, YOU WILL BE ISSUED A STORE CREDIT FOR THE PURCHASE PRICE OF THE FISH.  WE DO NOT OFFER ANY GUARANTEE ON FISH COMPATIBILITY.  WE DO NOT OFFER ANY GUARANTEE ON INVERTS.  THERE ARE NO GUARANTEES ON FISH SOLD AT DISCOUNTED PRICES.

ALL NEW UNOPENED HARDWARE RETURNS MADE WITHIN 2 DAYS OF THE DATE OF PURCHASE, ACCOMPANIED WITH THE ORIGINAL RECEIPT, WILL BE ISSUED A REFUND SUBJECT TO A 10% RESTOCKING FEE.

 ANY OPENED HARDWARE RETURNS MADE WITHIN 2 DAYS OF THE DATE OF PURCHASE, ACCOMPANIED WITH THE ORIGINAL RECEIPT, WILL BE ISSUED A STORE CREDIT LESS A 20% RESTOCKING FEE.

 WE WILL NOT ACCEPT RETURNS AFTER 2 DAYS FROM THE PURCHASE DATE